The Marty Patterson Mortgage Team is here for you and your family as we all navigate through this time of difficulty and uncertainty. We’ve gathered some information to help explain what’s happening and how you might be affected. Take a look at our resources and our list of frequently asked questions for your immediate reference. As federal, state, and local governments continue to respond to the COVID-19 pandemic, we are committed to keeping you informed and to continue helping our communities obtain home financing.

For additional questions or concerns contact us:


If your income has been reduced and you are experiencing difficulty making your mortgage payments, please click here for information on Forbearance and Payment Options:

Guide To Coronavirus Mortgage Relief Options

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What is Mortgage Forbearance

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Mortgage Forbearance:

What You Need to Know


Do I need to continue to make my mortgage payment during the COVID-19 pandemic?

If you are able to make your mortgage payment please continue to do so as you normally would. Failure to make payments may result in adverse impacts to your credit.

I am experiencing financial hardship and may not be able to make my mortgage payment, what should I do?

If you’re experiencing financial difficulty as a result of COVID-19 you must first contact your mortgage servicer directly to let the company know you are having trouble making payments and ask about all of your options. Failure to contact your servicer before you stop making payments may result in:

  • Not Qualifying for Loan Forbearance (Paused Payments)
  • Negative Reporting to Credit Bureaus
  • Extra Penalties, Late Fees and Interest
  • Ultimately, Foreclosure and Eviction

How do I know who services my loan?


You will be able to locate the name and contact information of your mortgage servicer by reviewing your most recent mortgage statement.